JOB DESCRIPTION
Patient Coordinator
Do you have a passion for helping people? Want to work closely with every position in the office? Are you a problem solver with great customer service skills? If so, patient coordinating at First Choice Dental is where you should be!
About us
At First Choice Dental we live each day standing behind our mission and making decisions through our core values. While each of our clinics have their own unique culture that makes them special, our underlying alignment on patient care, treatments and protocols makes us First Choice Dental. This ensures that our employees and patients receive the same exceptional care, treatment and messaging at each clinic. We come together as the First Choice Family, as employees and as patients.
Our Mission: We take exceptional care of our people, and our people take exceptional care of our patients.
Our Vision: Delivering best in class dentistry and employee care in the Midwest. First Choice Dental is the top choice for our patients, offering comprehensive care that lasts.
Our Core Values: These are the foundation of First Choice Dental, how we treat each other, our patients and how we do business.
- Humility
- Passion
- Servanthood
- Unity
- Thankfulness
We share these core values, and as a new member of our team you can expect the following.
A little about the job
Importance: You help make sure our patients are receiving the best care possible, through their experience, education and the overall quality of their care. You are the first and last impression of each visit and have a vital role in making a big impact each time we see a patient.
Value: You have one of the most rewarding jobs! To be able to get patients scheduled in a timely fashion, offering financial options to get treatment done faster, or be part of the team that gives them the smile they’ve always dreamed of.
Who are we serving: Great people all over Dane County and surrounding areas
A little about the team
Your site: You will be working with passionate people with multiple levels of experience. This includes clinical and non-clinical staff.
What is notable about the team – The team you will be part of is part of the community! Locals who live in or around the area. We enjoy hiring people who want to put roots down and hope you want to do the same.
A Day in the life
On any given day at First Choice Dental, you can expect to encounter the following:
- Checking in and out a variety of patients to be seen by the clinical staff
- Verifying, updating and correcting patient information.
- Examples: Insurance, personal and health information
- Assist patients in scheduling any follow up visits they may need
- Reviewing their estimate, scheduling appropriately.
- Helping break down any barriers patients might have stopping them from getting treatment done.
- Always looking ahead in the schedule and being prepared
- Examples: Confirming appointments, filling available appointment slots
- Communicating with team members constantly and continuously throughout the day
- A fun paced environment that’s always a little different!
Benefits of working at FCD
First Choice Dental offers a competitive compensation, and generous benefits package including:
- Medical, Vision and Dental Insurance
- 401k matching
- Continuing education, comprehensive training and 1:1 mentoring
- Annual clothing allowance
- Life insurance
- As an equal-opportunity employer, we’re committed to inclusive policies that promote diversity and equity.
Come join First Choice Dental, apply now!